Whilst many dealers and manufacturers are using Twitter, Facebook and other social networking sites, they are failing to maximise these communication channels to build trust, loyalty and a long term relationship, according to Motoring.co.uk. Chris Green, Sales Director of Motoring.co.uk comments: “The problem is that as long as there … Continue reading
BMW UK today revealed its network of dealers that will supply and support BMW i, the company’s revolutionary new sub-brand featuring electric drive systems and premium mobility services. From launch, 46 sales agents across the UK will offer the BMW i range. Each will have specialist technical capabilities allowing them … Continue reading
Evans Halshaw, the UK’s largest volume car retailer and part of the Pendragon automotive retail group, has opened its first ever SEAT dealership, in Harrogate. The new showroom not only puts SEAT on the map in the North Yorkshire town, quite literally – it has boosted the local economy … Continue reading
BMW has started the national roll-out of a ‘BMW Genius’ programme at UK dealerships following a highly successful pilot scheme in 2012. Each BMW Genius will be steeped in the increasingly sophisticated technologies and personalisation options available from BMW to help guide customers through every step of the ordering, buying, … Continue reading
Unique, dealer-owned used car site becomes consumer facing platform for franchise dealer trade body Used car website Trusted Dealers (www.trusteddealers.co.uk) is entering into what is being called a ‘game changing’ partnership with the National Franchised Dealer Association (NFDA), which will see the site become the consumer facing website for the … Continue reading
The right dealers with the right facilities and in the right place, but always with a pragmatic approach is how Mazda UK Managing Director Jeremy Thomson describes the company’s approach to its dealer network. While the last three or four years have been particularly tough for the industry, Thomson … Continue reading
The finalists for this year’s Independent Garage of the Year award have been announced as: •Devonshire Motors Accident Repair Centre, Barnstaple •Dorking Service Centre, Dorking •Empire Garages, Enfield •iAuto UK, Coventry •Powells Garage, Redruth •Russell Automotive Centre, London Commenting on the awards, Stuart James, IGA Director said “The Independent Garage … Continue reading
A report on this week’s Watchdog, on BBC One, highlights the risk of buying from a dealer who doesn’t tell the truth about their vehicles. Whilst 1 in 3 cars checked with HPI are found to have a hidden history, a shocking number of used car buyers don’t complete a … Continue reading